Money Back Guarantee

To apply for the IAMS 100% Money Back Guarantee you will need to complete the following steps:

Step 1:
Enter your details in the fields below, read the terms and conditions and press submit

Step 2:
Within 24 hours you will receive a validation email confirming receipt of your refund request. Please take note of your reference number, you will need this

Step 3:
To make your payment as swiftly as possible you will need to send the following 4 items –
1. Your name, address and a 15+ word statement stating why you did not like the product.
2. Valid, itemised and original till receipt.
3. The barcode of the product you are claiming a refund. You will need to cut this off the back of the bag.
4. The reference number from your on-line application.

To - Lesley Nicklin, Spectrum Brands, Fir Street, Failsworth, Manchester, M35 0HS.
Without all of these items refunds cannot be made.

Step 4:
Once we receive these items we will process your payment. A cheque will be posted to you within 28 working days.

Fields marked with an asterisk * must be completed.

Country:*

Product:

Product Barcode:*

Date of Purchase:*

Amount Paid:*

Email Address:*

Confirm Email Address:*

First Name:*

Last Name:*

Address1:*

Address2:

City:*

State:*

Region:

Postcode:*

Please enter your month and year of birth:

Year & Month:*

Please read and accept the Terms & conditions:

Terms & Conditions*

Please tell us why you were dissatisfied:*

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Frequently Asked Questions | Terms & Conditions