To apply for the IAMS 100% Money Back Guarantee you will need to complete the following steps:
Step 1:
Enter your details in the fields below, read the terms and conditions and press submit
Step 2:
Within 24 hours you will receive a validation email confirming receipt of your refund request. Please take note of your reference number, you will need this
Step 3:
To make your payment as swiftly as possible you will need to email the following 4 items –
- Your name, address and a 15+ word statement stating why you did not like the product.
-
Valid, itemised and original till receipt.
-
The barcode of the product you are claiming a refund. You will need to cut this off the back of the bag and photograph it as we may request to see it
-
The reference number from your on-line application.
To the following address IAMSUK@eu.spectrumbrands.com
Without all of these items refunds cannot be made.
Step 4:
Once we receive these items we will process your payment. A cheque will be posted to you within 28 working days.